Pay Per Incident DroboHelp - Legacy Products - North Americaby Drobo Store $99.00
DroboHelp allows you to purchase a onetime support incident for a specific issue for your Drobo Gen 2, Drobo S, Drobo FS, and DroboPro. This DroboHelp is for customers located in North America.
The Pay Per Incident Support ticket is a single support incident that addresses a single specific issue. If a problem contains multiple issues, a new pay per incident will need to opened. Drobo will make every attempt to resolve your support incident in a reasonable manner, however we cannot guarantee all cases will be solved.
For information and instructions on how to use DroboHelp, click here.
DroboHelp does not include:
* Data Recovery Services
* RMA or an exchange of a product
* Unsupported configurations or operating systems
Before purchasing a support incident we recommend you check out our free online support: