The Fastest Way to Get Up and Running Again

With DroboCare, if something goes wrong, you’ll receive priority support from our team of Drobo experts. Whether you need support migrating to a new Drobo model or navigating firmware updates, our team of experts will get you up and running again quickly with DroboCare. .

Your Business Safety Net

With DroboCare, phone and email support is available 24x5, starting the day you activate DroboCare, until the end of your coverage. With the standard warranty, phone support is provided only for the first 90 days following purchase and email support is subject to first come, first served basis.

How Does It Work?

To make it simple, there are two options available when you purchase a Drobo.

Standard hardware warranty. You get 2-year (2-years in European Union) of standard hardware warranty and 90 days of phone support with the purchase of your Drobo. We would like you to register your Drobo to make it easier for us to provide you with the best support.

Standard hardware warranty + DroboCare. Purchase 1 Year of DroboCare at any time during your standard warranty period to get priority care and 24x5 phone support.