DroboCare is simple, powerful protection for your Drobo storage. DroboCare extends your peace of mind beyond the standard warranty term of 2 years, provides advanced replacement, and enhances technical phone support. In fact, DroboCare gives you more, even during your standard warranty period.
The Fastest Way to Get Up and Running Again
With DroboCare, if something goes wrong, we'll send you a replacement Drobo right away, so you'll have it as quickly as possible—even before you send us back your Drobo. We call it "advanced hardware replacement"; we also expedite your shipment and pay for shipping both ways. With the standard warranty, you pay to ship the Drobo to us and wait until we receive your Drobo and ship you a replacement.
Your Business Safety Net
With DroboCare, phone support is available 24x7, starting the day you activate DroboCare until the end of your coverage. With the standard warranty, phone support is provided only for the first 90 days following purchase and is subject to local business hours.
How Does It Work?
To make it simple, there are two options available when you purchase a Drobo Mini:
- Standard hardware warranty. You get 2 years of standard hardware warranty with the purchase of your Drobo. It's free and you don't have to do anything—but we would like you to register your Drobo to make it easier for us to provide you with the best support.
- Standard hardware warranty + DroboCare. Purchase DroboCare at any time during your standard warranty period, extend your warranty from 2 to 3 years, get advanced hardware replacement and 24x7 phone support.
Click here for more information about the DroboCare for Drobo Mini.