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DroboCare for DroboPro, 3 Year

The DroboCare™ Support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo™ purchase. In fact, DroboCare gives you more, even during your standard warranty period.¹

The Fastest Way to Get Up and Running Again
With DroboCare, if something goes wrong, we’ll send you a replacement Drobo right away, so you’ll have it in a few days. With the standard warranty, we are able to ship a replacement only after we receive your unit.

Your Business Safety Net
With DroboCare, you receive thirty-six months of phone and web support for your technical issues during local business hours. With the standard warranty, technical support is provided for the first 90 days following purchase.

Trust Your Drobo to DroboCare
The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare. .

The terms governing the DroboCare Support program can be found at http://www.datarobotics.com/support

¹ DroboCare must be activated within 30 days of purchase date from the Drobo Store.
² Sold by an authorized Data Robotics, Inc. Reseller and unit is still under standard warranty or currently protected by DroboCare.

Price: 499.00 USD



Features

The DroboCare™ Support program give you 12 months of technical support as well as other benefits.

Standard Warranty
DroboCare
Term
One or two years depending on product
One year increments
Renewal
Cannot be renewed
Can be renewed for one year period as long as the product is still being sold²
Hardware Replacement
Hardware exchange — when we receive your Drobo unit, we'll send you a replacement
Advanced replacement – when you call, we’ll send
your replacement right away
Technical Support
90 days from date of purchase
12 months technical support, local business hours